Privacy Policy
A legal disclaimer
Welcome to Bnbphotos.com.au. We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and photography services.
Information We Collect
We may collect the following information when you contact us, make a booking, or use our services:
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Your name
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Email address
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Phone number
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Property address
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Payment information (processed securely via Stripe)
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Any other information you voluntarily provide to us
We may also collect non-identifying information (such as website analytics or cookies) to help us improve our website and services.
How We Collect Information
We collect personal information directly from you when you:
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Submit a booking or enquiry through our website
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Communicate with us via email or phone
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Make a payment through Stripe
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Use our website (via cookies or analytics tools)
Purpose of Collection
We collect and use personal information to:
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Provide and manage our photography services
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Communicate with you regarding your booking or enquiry
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Send invoices and process payments
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Deliver completed photos and related materials
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Send marketing or promotional communications (you may opt out at any time)
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Improve our website, services, and customer experience
Photo Storage and Access
We securely store client photos for three (3) months from the date of delivery. During this period, we can re-send the files if you lose access to them.
After this period, photos may be permanently deleted from our storage systems.
Our photographers may access properties for photo sessions using keys from lockboxes, but this access information is not shared with anyone outside our team.
Copyright and Photographer Usage
All photographers working with BNBphotos.com.au retain the copyright to their photos.
However, once you pay for the service, you receive a license to use the photos for your property listings, marketing, and promotional purposes.
Photographers may use the photos they take as part of their personal portfolios (e.g., on their websites or social media), but they cannot sell or license those photos to any other client or third party.
Disclosure of Information to Third Parties
We may share your information with trusted third parties who help us operate our business, such as:
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Wix – for website hosting and online forms
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Stripe – for secure payment processing
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Email marketing tools – for client communication and promotions
These third parties are only provided the information necessary to perform their functions and are required to handle your data securely.
We do not sell, rent, or trade your personal information to any other third parties.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. While we use secure platforms and encryption where possible, no online system is completely secure, and you provide information at your own risk.
Your Rights and Access to Information
You have the right to:
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Request access to the personal information we hold about you
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Ask for corrections if any information is inaccurate or outdated
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Opt out of marketing communications at any time
To exercise these rights, please contact us at info@bnbphotos.com.au.
Cookies and Website Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to improve user experience and track website performance. You can manage or disable cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of the last update clearly shown.
Contact Us
For any privacy-related enquiries, complaints, or requests, please contact us at:
📧 info@bnbphotos.com.au
🌐 https://bnbphotos.com.au